- PRMCL03B - Replace a hard floor finish
Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
PRMCL03B Mapping and Delivery Guide
Replace a hard floor finish
Version 1.0
Issue Date: May 2024
| Qualification | - |
Unit of Competency | PRMCL03B - Replace a hard floor finish |
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| Description | This unit of competency covers the skills and knowledge required for replacing a hard floor finish. This unit covers the processes involved in removing the old floor sealant and replacing it with a new protective coating. This process is commonly known within the industry as 'strip and seal'.The unit requires the ability to assess the extent of the removal and replacement needed through understanding client requirements and applying organisational policies and procedures in order to perform the task. The selection of appropriate equipment, chemicals and methods is essential for performing the task safely and efficiently. | ||
| Employability Skills | Not Applicable | ||
| Learning Outcomes and Application | Not Applicable | ||
| Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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| Prerequisites/co-requisites | Not Applicable | ||
| Competency Field | |||
| Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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| Elements of Competency | Performance Criteria | |||||||
| Element: Assess area to be cleaned |
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| Element: Select equipment and chemicals |
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| Element: Prepare work site |
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| Element: Remove and replace hard floor surface |
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| Element: Tidy work site |
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| Element: Clean, safety-check and store equipment and chemicals |
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Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The evidence guide identifies the requirements to be demonstrated to confirm competence for this unit. Assessment must confirm sufficient ability to use appropriate skills and knowledge to replace hard floor finishes. Assessment of performance should be over a period of time covering all categories within the range statement that are applicable in the working environment.
Critical aspects of competency
Accurate identification of the type of hard floor surface and the sealant/finish.
Compliance with company and legislative requirements.
Outcomes achieved in relation to customer work order and company requirements.
Safe and efficient replacement methods.
Selection of appropriate cleaning equipment and chemicals including sealants/finishes to produce a quality finish.
Knowledge needed to achieve the performance criteria
Knowledge and understanding are essential to apply this unit in the workplace, to transfer the skills to other contexts and to deal with unplanned events. The knowledge requirements for this unit are listed below.
Types of hard floors surfaces.
Knowledge of the range of equipment and chemicals including sealants/finishes.
Knowledge of sealant/finishes application requirements.
Awareness of applicable legislation, regulations, codes of practice and industry advisory standards.
Company management structure and reporting procedures.
Company procedures and practices.
Emergency response and evacuation procedures.
Injury, dangerous occurrence and incident reporting.
Knowledge of biological and viral control procedures.
OHS legislation and procedures.
Routes of entry and potential symptoms of exposure from chemicals.
Specific skills needed to achieve the performance criteria
To achieve the performance criteria, some complementary skills are required. These are:
sweeping techniques
mopping techniques
machine scrubbing/scrubbing with deck scrubber techniques
buffing and spray buffing techniques
applying sealants/finishes
applying correct manual handling techniques
communicating clearly and concisely using written and verbal modes
customer service
displaying team leadership
handling and disposal of contaminated and toxic waste
handling and disposal of chemicals safely
performing the mathematical calculations required for the dilution and mixing of chemicals as specified on product labels
planning and organising work
problem solving and critical analysis
reading, interpreting and responding appropriately to directions and safety instructions in equipment manuals and MSDS and on chemical labels
requesting advice or further information
seeking and receiving feedback
sourcing, organising and recording information
working on an individual basis or as part of a team.
Other units of competency that could be assessed with this unit
Competence in this unit may be assessed in conjunction with:
PRMCL01B Maintain a hard floor surface
PRMCL02B Restore a hard floor surface.
Resources required to assess this unit
The following resources should be available:
access to a suitable work site or venue
access to suitable equipment and chemicals including sealants/finishers
access to personal protective equipment
access to equipment operating manuals and MSDS
work order instructions, work plans and schedules and policy documents
assessment instruments, including personal planner and assessment record book.
Gaining evidence to assess this unit
For valid and reliable assessment of this unit, the competency should be demonstrated over a period of time and be observed by the assessor.
The competency is to be demonstrated in a range of situations that may include customer/workplace interruptions and involvement in related activities normally experienced in the workplace.
Assessment of competency may be made through practical demonstration in the work environment or in a simulated work environment.
Key competency levels
There are a number of processes that are learnt throughout work and life that are required in all jobs. They are fundamental processes and generally transferable to other work functions. Some of these are covered by the key competencies, although others may be added.
Information below highlights how these processes are applied in this unit of competency.
1 | Perform the process | 2 | Perform and administer the process | 3 | Perform, administer and design the process | |||
How can communication of ideas and information be applied? | 2 | Identify and communicate to team members the mechanical and chemical equipment requirements in accordance with company policy, OHS and other legislative requirements. | ||||||
How can information be collected, analysed and organised? | 1 | Collect and analyse information regarding work site in line with company procedures. | ||||||
How are activities planned and organised? | 2 | Plan and prioritise work tasks to meet company and client requirements in an efficient and effective manner. | ||||||
How can teamwork be applied? | 1 | Provide support and assistance to team members to complete work tasks within designated timelines and to meet company requirements. | ||||||
How can the use of mathematical ideas and techniques be applied? | 1 | Calculate floor area to be cleaned and measure and carry out chemical applications. | ||||||
How can problem-solving skills be applied? | 1 | Discuss with management/clients/site managers, supervisors and team members how to help solve problems that may arise. | ||||||
How can the use of technology be applied? | 2 | Access, organise and record information relevant to all technology use such as computer system and cleaning equipment, in accordance with company policy. | ||||||
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Refer to Evidence Guide
The range statement links the required knowledge and organisational and technical requirements to the workplace context. It describes any contextual variables that will be used or encountered when applying the competency in work situations. It allows for different work practices and work and knowledge requirements as well as for differences between organisations and workplaces. The following variables are listed in alphabetical order and may be present for this particular unit.
Appropriate person(s) may include:
clients
colleagues
managers
person(s) in control of work site(s)
supervisors.
Chemicals may include:
acid cleaners
alkaline cleaners
finishes
neutral cleaners
sealants
solvent cleaners
stripping agents.
Company requirements may include:
access and equity policy, principles and practice
business and performance plans
client communication procedures
client confidentiality procedures
client service standards
communication channels and reporting procedures
company goals, objectives, plans, systems and processes
company issued identification badge/card/pass
company policy and procedures
company service standards
defined resource parameters
dress and presentation requirements
duty of care, code of conduct, code of ethics
emergency response and evacuation procedures
maintenance procedures for equipment and PPE
OHS control procedures (e.g. health and safety plans, job plans, job safety analysis, risk assessments, safe operating practices/procedures, safe work instructions, work method statements, safe system of work statements)
OHS policies and procedures
personnel practices and guidelines
policies and procedures relating to own role, responsibility and delegation
quality and continuous improvement processes and standards
records and information systems and processes
rights and responsibilities of employees and employers
training (induction, refresher and new skills) materials
use of contractors
work site access security clearance procedures.
Environmental requirements may include:
clean-up, containment and/or isolation
company policies and guidelines
environmental protection agency and government department regulations and guidelines
hazardous materials handling
local government regulations/bylaws.
Equipment may include:
abrasive pads
automatic scrubbers
bassine brush
cleaner's trolley
cloths
dry vacuum cleaner
floor pads of various sizes for stripping old sealant and buffing
floor scraper
floor squeegee
hand doodlebug holders
insta-lock pad holder
long-handled dustpan and brush
low and/or high-speed buffers
mops (polycotton or cotton)
nylon pads
scrubbers, usually mechanical
sealant applicator (wringer mop, fringe mop, lambswool applicator or weighted acrylic covered applicator)
steel wool
wet vacuum cleaner.
Hard floors may include:
brick
ceramic tile
concrete
cork
marble
parquetry
pavers
polished wood
quarry tiles
rubber
slate
terrazzo
vinyl
wood.
Hazards may include:
allergic reactions to chemicals and/or equipment, including latex allergies
biological waste
bites and stings
blood and blood-stained products
broken glass and other sharp surfaces
chemical containers and/or decanted chemical storage containers labelled incorrectly
confined/restricted spaces
contaminated clothing, chemicals and/or equipment
damaged or inappropriate equipment
dust and fibres
electrical hazards arising from cables, electrical fittings (switches and lights) and untested electrical equipment
environmental impact
extremes of heat and temperature
fatigue
fire
gas
heights
human waste (faeces, urine, vomit)
inadequate lighting and ventilation
infectious and zoonotic diseases e.g. scabies/Q fever
inhaling chemical fumes
leaks, spill, splash and spray
manual handling techniques including awkward and repetitive postures
mobile/vehicle hazards around plant and vehicles
moving and/or unguarded machinery and equipment
noise
occupational violence and bullying
poor manual handling techniques
poor personal hygiene practices
repetitive motion, force and vibration
synergistic chemical reactions (hazardous incompatibility or reactivity)
syringes or other sharps
ultraviolet light
underfoot conditions e.g. slippery, uneven and rough surfaces
unrestricted people access
waste and waste disposal
work in isolated/remote environments.
Legislative requirements may include:
Australian Standards, quality assurance and certification requirements
award and enterprise agreements
codes of practice
national industry standards
relevant Commonwealth/state/territory legislation and local government regulations that affect company operation:
anti-discrimination and diversity
availability of chemical registers/manifests
chemical controls
consumer protection
environmental protection issues
equal employment opportunity
freedom of information
industrial equipment certificates of competency or licences
industrial relations
OHS Acts and regulations
privacy
trade practices
workplace consultative arrangements.
Manufacturers' specifications may include:
equipment operational manuals
instructional guides
material safety data sheets
other resources supplied by the manufacturer (such as laminated cards notices, wall posters)
product labels
safety instructions pre-printed on equipment.
Occupational health and safety* (OHS) requirements may relate to:
allergic reactions (contact dermatitis, etc)
communication devices for remote and isolated locations e.g. mobile phone, two-way radio, etc
dermatoxicological control and prevention measures
emergency procedures for eye and skin contact, inhalation and ingestion of toxic substances
hazard identification and risk assessment mechanisms
hazard reporting
health surveillance and monitoring (including blood testing)
hierarchy of hazard control procedures
injury, dangerous occurrence and incident reporting requirements
keeping access ways clear from obstruction
maintaining clear access ways
maintenance procedures for equipment and PPE
national industry standards/codes of practice
OHS control procedures (e.g. health and safety plans, job plans, job safety analysis, risk assessments, safe operating practices/procedures, safe work instructions, work method statements, safe system of work statements)
protection from hazardous substances, noise and dust
protection of people in the workplace
routes of entry and potential symptoms of exposure from chemicals
safety training (induction and refresher)
ultraviolet light
up-to-date electrical test and tag compliance
use of chemicals in accordance with labels
use, storage and maintenance of equipment in accordance with manufacturers' specifications and equipment operating manuals
use, storage and maintenance of personal protective equipment and clothing.
* Also known as occupational safety and health or workplace health and safety
Personal protective equipment (PPE) may include:
ear muffs/plugs
gloves - non-permeable
goggles
high-visibility vests/clothing
overalls and other protective clothing
respirator
safety glasses
safety shoes
splash-proof face masks
sun protection
tongs
ultraviolet protection
wet-work clothing.
Personnel may include:
client's staff
fellow workers (colleagues)
general public
venue/facility/building/shopping centre staff/management.
Replacement methods may include:
light strip and seal
total strip and seal.
Rights and responsibilities of employees may relate to:
confidentiality and privacy rights
duty of care
knowing the appropriate personnel for reporting purposes
knowing the location of manuals and/or related documents
knowing the terms and conditions of own employment
knowing the workplace procedures
protection from discrimination and sexual harassment.
Rights and responsibilities of employers may relate to:
duty of care
providing a safe environment free from discrimination and sexual harassment (see relevant state and Commonwealth anti-discrimination legislation)
providing a safe workplace in accordance with OHS legislation, codes of practice, regulations and standards
providing information and training in work tasks, OHS and other employment related matters
the right to dismiss you if you (see the Commonwealth Workplace Relations Act 1996):
are negligent, careless or cause an accident
commit a criminal offence
commit acts of disloyalty such as revealing confidential information
use abusive language.
Sealant/finishes may include:
solvent-based wax finishes
water-based sealants e.g. acrylic co-polymers and water-based urethanes.
Signage and barriers may include:
physical barriers and restraints erected to restrict access to a site
signs complying with legislative requirements and/or Australian Standards warning of danger and/or adverse conditions including cleaning in progress and hazardous chemicals are in use or present in the work area.
Soil types can be wet or dry and include:
beverages (drinks)
cigarette butts
dust
food
gravel
heavy dirt build-up
hospital waste
industrial/chemical
liquids
oil
paper
rainwater
stones
syringes
tar.
Strip and seal involves:
reducing the existing sealant cover to a solution using an approved stripper
removal of slurry of sealant and stripper from the floor using manual or machine methods
applying the approved sealer/finish to the bare hard floor surface using manual or machine methods.
Surface texture may include:
non-slip finish
porous/non-porous
sealed/non-sealed
smooth/textured.
Waste may be either solid or liquid and include:
chemicals past the expiry date
litter
obsolete equipment
packaging
soil
used containers
used or unused chemicals
used/contaminated personal protective equipment.
Work order information may include:
access to work site and egress points
budget allocation
completion times/dates
insufficient people to complete the work task(s)
job requirements and tasks
legislative requirements and local government
OHS requirements and emergency response procedures
resource requirements - equipment and chemicals
specific client requirements e.g. relationships with other activities, dress and presentation requirements
use of signage and barriers
work schedules
working in isolated and remote locations
work site contact person(s).
Work restrictions may include:
amount of cleaning anticipated
client activity
employee(s) level of literacy and/or communication skills
faulty or inappropriate equipment
site hazards
skills of the work unit/team
staffing resources
time limitations.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
| Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
|---|---|---|---|
| Assess area requiring the strip and seal and review work order in accordance with company requirements and clarify any issues with appropriate person(s) | |||
| Identify hazards and control risks in the work site in accordance with legislative, occupational health and safety (OHS) and companyrequirements | |||
| Identify type of sealant on the hard floor through observation in accordance with the work order and company requirements | |||
| Identify type and condition of the surface sealant/finisher through observation and testing in accordance with the work order and company requirements | |||
| Select a compatible sealant/finisher to replace the existing sealant in accordance with work order and company requirements | |||
| Determine the size and usage pattern of the work site to ensure safety of personnel and efficient use of equipment and chemicals | |||
| Assess the extent of the strip and seal required and select the appropriate replacement method in accordance with work order and company requirements | |||
| Confirm timing and availability of the work site to perform the strip and seal in accordance with work order and company requirements | |||
| Identify and report any pre-existing damage to the appropriate person(s) in accordance with company requirements | |||
| Select and use suitable personal protective equipment (PPE) in accordance with manufacturers' specifications, OHS and company requirements | |||
| Select equipment and chemicals appropriate for the work order in accordance with company requirements | |||
| Check operational effectiveness of equipment in accordance with manufacturers' specifications and company requirements | |||
| Adjust equipment to suit operator's requirements in accordance with manufacturers' specifications and OHS requirements | |||
| Prepare chemicals in accordance with manufacturers' specifications, OHS and company requirements | |||
| Confirm and reassess hazards in the work site and control risks in accordance with legislative, OHS and companyrequirements | |||
| Remove furniture and fittings that impede the cleaning operation in accordance with work order and OHS and company requirements | |||
| Install appropriate signage and barriers to maximise public safety during the cleaning operation in accordance with work order and OHS and company requirements | |||
| Clean floor surface to remove all soil in accordance with company requirements | |||
| Identify any work restrictions affecting the completion of the work order and advise promptly the appropriate person(s) | |||
| Use appropriate equipment and chemicals to strip the existing sealant/finish off the hard floor in accordance with work order, manufacturers' specifications and company requirements | |||
| Use appropriate equipment and chemicals to seal the hard floor surface by applying sealant/finish in accordance with work order, manufacturers' specifications and company requirements | |||
| Conduct all work in accordance with manufacturers' specifications and legislative, OHS and company requirements | |||
| Dispose of all collected soil and waste in accordance with client specifications, work order, manufacturers' specifications and environmental, legislative, OHS and company requirements | |||
| Replace all furniture and fittings in accordance with client requests, work order and OHS requirements | |||
| Remove signage and barriers in accordance with work order and OHS and company requirements | |||
| Clean equipment and PPE in accordance with manufacturers' specifications and environmental, OHS and company requirements | |||
| Safety-check equipment and PPE in accordance with manufacturers' specifications and OHS requirements and record any required maintenance in accordance with company requirements | |||
| Store and maintain equipment and PPE to allow ready access in accordance with manufacturers' specifications and OHS and company requirements | |||
| Store chemicals in accordance with manufacturers' specifications and OHS and company requirements |
Forms
Assessment Cover Sheet
PRMCL03B - Replace a hard floor finish
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
PRMCL03B - Replace a hard floor finish
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: